Shipping Policy

Last updated: Jan 01, 2023

Scope of Services:

Countrywide Logistics offers end-to-end cargo transportation services across India using road, rail, and air networks. We ensure safe, timely, and efficient cargo movement tailored to business and individual clients.

This document referred as “Terms & conditions” can be assumed as governing policies for the use of and access of the platform and services. This document will be a legally enforceable binding agreement between the user of the Countrywide Logistics India Private Limited.

Service Availability:

- Coverage: Pan India
– metro cities, tier-2/3 towns, and remote areas.
- Modes of Transport:
• Road : Surface transport for flexible and cost-effective shipping.
• Rail : Long-haul, time-sensitive deliveries.
• Air : Express and high-value cargo solutions.

Shipping Timeframes:

- Road: 2–7 working days
 - Rail: 2–5 working days
 - Air: 1–3 working days
 (Note: Delivery timelines may vary based on origin, destination, cargo type, and route conditions.)

Shipping Charges:

  • Shipping charges are calculated based on:
  • - Cargo weight and volume (Volumetric weight considered for air shipments)
  • - Mode of transport
  • - Distance and service level
  • - Value-added services (insurance, door delivery, etc.)

Cargo Handling and Packaging:

  • - Follow our Packaging Guidelines to avoid transit damage.
  • - Improperly packed goods may be declined for transport or moved at the sender's risk.
  • - We reserve the right to inspect, reject, or repackage shipments for safety reasons.

Prohibited Goods:

- Hazardous chemicals
- Firearms and explosives
- Perishable items (without prior approval)
- Illegal goods (as per Indian law)

Tracking and Updates:

Every shipment is issued a unique tracking ID.
Track order at https://countrywidelogistics.co.in/track/order